Terms of Service
Effective 30 August 2026
Safety comes first
KinNearby cannot guarantee a person’s location, safety, route, arrival or access to help. Never rely on it as the only way to request urgent assistance.
1. Agreement and eligibility
These Terms apply to the KinNearby website and native applications. By creating an account or using KinNearby, you agree to these Terms and acknowledge the Privacy Notice. You must be legally able to enter this agreement. A parent or lawful guardian is responsible for authorising and supervising a child’s use where required by law.
2. Accounts and security
Provide accurate account information, protect your password and device, and promptly report suspected unauthorised access. You are responsible for activity through your account unless applicable law provides otherwise. Do not share credentials or impersonate another person.
3. Location sharing and consent
Location sharing is off by default. A circle location is sent only after you choose Share location, remains displayed for up to 15 minutes and does not renew automatically. You may choose Not now, stop sharing, share again or block another member; blocked people cannot see each other’s circle locations. Start sharing only with the knowledge and valid consent of affected people and only for a lawful purpose. People holding an active private journey link may see its latest position until it ends, expires or is revoked. Members of supported circles may also add external AirTag or similar tracking links when they have authority and consent to share them. External tracking opens with the provider and may expire, require authentication or show delayed information. Background updates apply only to a private journey explicitly shared by the user and can be delayed or stopped by device settings, battery, connectivity or the operating system.
4. Acceptable use
Do not use KinNearby to stalk, harass, intimidate, exploit, discriminate, unlawfully monitor, facilitate violence, evade lawful authorities, publish another person’s location, submit malicious reports, probe security, scrape private data or introduce harmful code. Do not pressure anyone to share a location. We may restrict or terminate access and preserve or disclose records where reasonably necessary to protect people, investigate abuse or comply with law.
5. Driving and safety
Do not interact with KinNearby while driving or moving. Use a safely stopped device or ask a passenger. Routes, locations, arrival estimates, venue details, road reports and alerts may be inaccurate, delayed or unavailable. Obey official signs, road rules and lawful directions. KinNearby is not an emergency, medical or security service. Call 000 in Australia or the local emergency number when immediate help is required.
6. User content and permissions
You keep ownership of content you submit. You grant KinNearby the limited permission needed to host, process and display that content to provide, secure and improve the service. You confirm that you have the rights and consents required for information you submit, including profile images, circle details, locations, external tracker links, ratings and reports.
7. Marketplaces and transactions
Shop Circles and Trade Services are web marketplace tools for independent sellers, traders and customers. Shop sellers remain responsible for lawful listings, fulfilment and consumer remedies; eligible Shop card payments are processed by Stripe. Trade Services customers contract with and pay the awarded trader directly by cash, PayID or bank transfer as agreed. KinNearby does not process or verify Trade Services payments. The Marketplace Terms form part of these Terms for marketplace listings, jobs, quotes, orders, payments, completion, reviews, refunds and disputes.
7. Third-party services
KinNearby relies on providers for authentication, hosting, maps, routing, traffic, weather, email and device services. Their data and services may be unavailable or subject to separate terms. KinNearby does not control and is not responsible for third-party services, user conduct or external links.
8. Availability and changes
We may change, suspend or discontinue features to maintain security, comply with law or improve the service. We aim to give reasonable notice of material changes where practicable, but do not promise uninterrupted availability or preservation of every feature.
9. Account deletion and termination
You may delete your account in the native app. Deletion permanently removes active account data and circles you own, subject to backups, security records and legal retention described in the Privacy Notice. We may suspend or terminate accounts for serious or repeated violations. Provisions that by their nature should survive termination continue to apply.
10. Disclaimers and liability
To the maximum extent permitted by law, KinNearby is provided as is and as available without guarantees of accuracy, availability, security or fitness for a particular purpose. Nothing excludes rights that cannot legally be excluded, including applicable Australian Consumer Law rights. To the extent lawful, KinNearby is not liable for indirect or consequential loss or for harm caused by user conduct, inaccurate location, connectivity, device behaviour or third-party services.
11. Governing law and contact
These Terms are governed by the laws applicable in Victoria, Australia, without excluding mandatory rights available where you live. Before formal proceedings, please submit a support or privacy request so the issue can be assessed. Privacy questions and complaints can be submitted through the tracked form linked below.
These Terms should be reviewed by a qualified lawyer for the operator’s circumstances and every jurisdiction in which KinNearby is offered.